Senior BI Analyst (Payments) - fully remote within Europe (m/f/d)

Permanent employee, Full-time · Remote

What it's all about

The Team
Every successful transaction tells a story - of trust, performance, and precision. In our company, payments are not just a backend function; they are the engine that drives revenue, customer experience, and risk management.

Our Payments team sits at the intersection of Product, Operations, Finance, and Risk. We are deeply data-driven and relentlessly focused on clarity. We believe that when payment data is structured, transparent, and reliable, better decisions follow, and performance improves across the entire business.

This role strengthens the analytical backbone of Payments. It brings structure to KPIs, ownership to reporting, and confidence to decision-making.


Your Role
As our Senior Payments BI Analyst, you will own payments reporting and KPI governance end-to-end in Power BI.

This is a senior individual contributor role for someone who thrives on precision, consistency, and analytical depth. You will ensure our payment performance data is accurate, structured, and decision-ready. You will translate complex operational and business questions into robust SQL logic and clear, actionable dashboards.

Your work will make trends visible, anomalies understandable, and risks measurable - enabling the company to act with confidence.


What You’ll Be Doing

  • Own and continuously improve end-to-end payments dashboards in Power BI

  • Maintain and optimize the payments BI infrastructure and data organization

  • Ensure data accuracy, consistency, and governance across all payment KPIs

  • Standardize KPI definitions across Product, Operations, Finance, and Risk

  • Translate business questions into structured SQL queries and meaningful reporting

  • Lead ad-hoc investigations (authorization drops, decline spikes, PSP comparisons, recovery performance)

  • Proactively identify anomalies, performance trends, and emerging risks

  • Improve documentation and clarity of payment data models

  • Partner cross-functionally to ensure reporting aligns with operational reality


What You’ll Need

  • 5+ years of experience in Data Analytics (payments or fintech strongly preferred)

  • Advanced Power BI expertise (data modeling, DAX, performance optimization)

  • Strong SQL skills, with confidence querying and validating complex tables

  • Experience working with payment data (PSPs, recurring flows, refunds, chargebacks)

  • Deep familiarity with core payment KPIs, including:

    • Authorization rate (gross vs. net)

    • Decline reason analysis

    • Retry performance

    • Involuntary churn & recovery

    • Fraud and chargeback ratios

  • A strong mindset for data structure, governance, and documentation

  • Ability to explain complex data clearly to non-technical stakeholders


Nice If You Have

  • Experience interacting directly with PSPs

  • Experience in subscription or recurring billing environments

  • Basic Python skills for analysis or automation


What You Can Expect On Board

  • A fully remote setup within Europe, built on trust and autonomy

  • High ownership and real impact on revenue-critical systems

  • Cross-functional collaboration with senior stakeholders

  • A culture that values clarity, precision, and thoughtful decision-making

  • The opportunity to shape the payments analytics foundation of a growing company 

  • Annual company summer getaway + team meetups across the EU


If you see dashboards not just as reports but as decision engines - if you care about clean definitions, structured logic, and measurable impact - this role is for you.

Join us in building a payments analytics foundation that drives smarter decisions, stronger performance, and sustainable growth.

About us
At JobLeads our mission is to enable jobseekers to land a better job faster. On this mission we are digitizing every aspect of career coaching to make it accessible and affordable to every jobseeker worldwide.

We are active in 40+ countries and our products reach over 4 million users monthly. We are a fully remote company with a positive, diverse, and supportive culture.

We look for people who are curious, inventive, analytical and work to be a little better every single day. We aim to be smart, humble, hardworking and, above all, collaborative.
Your application!
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